Job Opportunities

Mental Health Administrative Assistant

Hours: 5 hours per weekSchedule: Fridays only, approximately 10:00 AM – 3:00 PM (flexible within this window)
Pay: $19-$22 per hour, depending on education and experience
Location: Remote in Dallas

About the Role

We are a growing private mental health practice seeking a reliable, detail-oriented Administrative Assistant to support weekly billing, insurance, and bookkeeping tasks. This role is essential to the smooth operation of the practice and requires professionalism, discretion, and strong communication skills.

This position involves HIPAA-protected information, and the selected candidate will be required to sign a confidentiality agreement prior to starting

Key Responsibilities

  • Review weekly client sessions and ensure balances are paid

  • Submit insurance claims through Simple Practice and Headway

  • Communicate with current clients via email and phone regarding billing or payment issues, using excellent customer service skills

  • Track and categorize business expenses in QuickBooks

  • Match receipts to expenses and ensure accurate record-keeping

  • Maintain organized, timely administrative processes while handling sensitive information

Required Skills & Qualifications

  • Strong attention to detail and organization

  • Professional and clear communication via email and phone

  • Comfortable working independently in a virtual environment

  • Basic familiarity with:

    • Gmail

    • QuickBooks

    • Electronic Health Records (EHR systems)

  • Ability to learn new systems quickly (training will be provided)

  • Must be dependable and available on Friday

  • No degree required

Technology Requirements

  • A computer and all required software will be provided

Confidentiality & Compliance

Because this role involves access to protected health information (PHI), strict adherence to HIPAA standards is required at all times.